Salesforce Development Program

Department: Sales Operations & Business Systems
FLSA Status: Non‑Exempt 
Location: Corporate Office

Company & Position Overview

Lakeland Industries is a global leader in PPE manufacturing, dedicated to protecting people and enhancing safety in workplaces around the world. As we continue to strengthen our digital systems and customer engagement capabilities, we are expanding our Salesforce and CRM operations.

We are seeking a Salesforce Development Clerk, an excellent early‑career opportunity for  recent graduates interested in CRM systems, data management, sales operations, or business analytics.

This role provides hands‑on experience with Salesforce, business processes, and CRM data integrity. The ideal candidate is detail-oriented, eager to learn, and excited to develop foundational skills in Salesforce administration and sales operations.

Essential Duties & Responsibilities

CRM & Salesforce Support

• Enter, update, and maintain customer, lead, and opportunity records within Salesforce.
• Assist in monitoring data quality by identifying duplicates, incomplete records, and inconsistencies.
• Support basic Salesforce configuration tasks (page layouts, lists, views) under supervision.
• Help prepare dashboards and simple reports for Sales, Customer Service, and Marketing teams.
• Assist with user ticket requests such as record updates, permission adjustments, or data corrections.

Data Integrity & Process Support

• Perform routine data audits to ensure accuracy and compliance with internal CRM standards.
• Conduct data imports/exports using templates and guided procedures.
• Support project documentation, SOP updates, and workflow mapping for CRM processes.
• Maintain internal directories, documentation libraries, and update logs.

Cross‑Functional Assistance

• Collaborate with Sales, Finance, Customer Service, and IT to ensure CRM data aligns with operational needs.
• Support onboarding of new Salesforce users by preparing training materials or helping with user setup.
• Assist with testing new Salesforce features or enhancements prior to release.

General Administrative Tasks

• Help with document management, scanning, filing, and organizing CRM‑related records.
• Provide general support to the Sales Operations and Business Systems teams.

Required Qualifications

• Currently pursuing or recently completed a Bachelor’s degree in Business, Information Systems, Marketing, Analytics, or related field.
• Strong computer skills; proficiency with Microsoft Excel and Outlook.
• Interest in CRM systems (Salesforce experience not required; training provided).
• Strong attention to detail and ability to maintain accuracy with repetitive tasks.
• Good communication skills and ability to work with cross‑functional teams.
• Ability to manage confidential customer and sales information responsibly.

Preferred (Not Required)

• Coursework related to information systems, analytics, marketing, or business operations.
• Familiarity with CRM systems (Salesforce, HubSpot, Microsoft Dynamics, etc.).
• Experience with spreadsheets, basic formulas, or data analysis.
• Previous internship or office experience.

Physical Requirements

• Ability to sit for extended periods and perform typing and data entry tasks.
• Ability to move within an office environment, retrieve files, and perform administrative duties.

Work Environment

• Standard corporate office environment.
• Frequent interaction with Sales, Marketing, Customer Service, Finance, and IT departments.